Privacy Policy
WHO WE ARE?
Our website address is: https://www.photoshots.co.nz, and belongs to Photoshots Ltd.
Photoshots Ltd regards customer privacy as an important part of our relationship with our customers.
If you have questions or concerns regarding this statement, you should first contact Tony Stewart at [email protected]
WHAT KIND OF INFORMATION DOES PHOTOSHOTS COLLECT?
In order to use the Photoshots website, we may require information from you in order to provide the best service possible.
In using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Postal address including post code and country
- Phone number
- Cookies and Usage Data
Any information collected by Photoshots Ltd may occur when collected via correspondence from you or your company. This may include but is not restricted to via the telephone, email, mail, text messaging, directly through our website, registering with our newsletter, placing an order, contacting us with a question or concern, when you book a shoot, or participate in a promotion.
HOW DOES PHOTOSHOTS LTD USE MY INFORMATION?
We may use your personal information in the following ways:
- To process and fulfill your order, including to send you emails to confirm your order status and shipment, which may also include correspondance regarding suspended orders or abandoned shopping carts.
- To help us address problems with and improve our site design, products and services
- To enhance your photoshoot, ordering +/or delivery experience
- To analyse trends and statistics
- To protect the security or integrity of our website and our business
- To detect, prevent and address technical issues
- To contact you if necessary, which may include newsletters, marketing or promotional materials and other information that we believe may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.
HOW DO I ACCESS OR CHANGE MY INFORMATION?
You may review or update your personal information by contacting us by email at [email protected]
Promotional correspondence by post or email directly to customers is not common, and for customers accessing Photoshot’s School / Event Purchase and Download portal, promotional contact is not anticipated at all. If you prefer not to receive promotional information, such as information about special offers, company news and updates, you can let us know by emailing [email protected]. You can choose to opt out of any email promotional communications that you do receive, by clicking unsubscribe at the bottom of any promotional email sent by Photoshots.
If you ask us to remove your name and address from promotional lists, this will be recorded in an Intuit Mailchimp database to ensure that we can honour your request. It may take up to 5 working days to process your email request, during which period you may continue to receive communications from Photoshots. You can read about their privacy policy here https://www.intuit.com/privacy/statement
If you change your mind you can start receiving promotional communications from us again by emailing [email protected]
DATA USAGE
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by computer or through a mobile device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
LOCATION DATA
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.
You can enable or disable location services when you use our Service at any time, through your device settings.
HOW DOES PHOTOSHOTS USE COOKIES?
Our website uses “cookies,” which are small data files that are stored on your computer when you visit a website, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
Cookies may be used in a variety of ways to enhance or personalise your online browsing experience.
You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it.
However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of how Cookies may be used:
Session Cookies: We use Session Cookies to operate our Service.
Security Cookies: We use Security Cookies for security purposes.
DOES PHOTOSHOTS SHARE MY INFORMATION?
We may share your personal information in the following ways:
- With our service providers who manage our customer information and perform services on our behalf, such as lab ordering, fulfilling promotions, sending communications to our customers etc. We do not authorise these service providers to make any other use or disclosure of your information.
- To conform to legal requirements (including, but not limited to, requirements in accordance with any applicable law, regulation or government request) or comply with legal process, or to help maintain the law
- To protect our rights or property or those of our related companies
- To enforce our terms and conditions, including licensing.
- To act in the interest of our company or other customers.
THIRD PARTIES
Photoshots may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service, such as Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://www.google.com/intl/en/policies/privacy/
Photoshots does not knowingly share any information with third parties for any unrelated uses.
HOW DO I KNOW MY PERSONAL INFORMATION IS SECURE?
The security of your personal information is important to us.
While we implement the above security measures on this site, you should be aware that 100% security is not always possible. We do our best to provide you with a safe experience. Photoshots restricts employee access to the databases that contain personal data, and employees are advised of the importance of confidentiality.
When you enter sensitive information (such as credit card numbers) on our website, Photoshots does not store any Credit Card details.
The processing of all card payments via the Fine Art Print Gallery and School / Event Purchase & Download sections are handled by Queensberry Ltd. You can find their privacy policy here: https://www.queensberry.com/online-privacy-policy.
Queensberry does not store credit card details either and uses Stripe for credit card processing. You can find the Stripe privacy policy here: https://stripe.com/en-nz/privacy
Photoshots Ltd will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Photoshots Ltd will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
If you have any questions about security on our Website, you can email us at [email protected]
PHOTOGRAPHS & DISPLAY GALLERIES
Where we are asked to photograph at schools, kindergartens, sports clubs or other organisations with minors, it will be standard practise to provide proofing photos online with password protection. Any related online web gallery will be provided as part of www.photoshots.co.nz, with IT and print lab operations supported by Queensberry Ltd, based in Auckland, New Zealand.
Password details may be provided at the time of photography to known associates of the organisation being photographed (ie teachers, coaches, parents etc). Post event, password & access details will only ever be provided to a sole representative of the organisation who has asked for photographs. This will be disseminated at their discretion within their respective community. Photoshots will not provide gallery passwords by email or phone to unverified enquiries. In the event an enquiry is made directly to Photoshots, details may be provided where that enquirer is already known to Photoshots, or has an established sales history.
Photoshots will work with all client organisations to respect any known protection order or privacy concern, as it may relate to any individual or group. Any privacy concern is best established prior to photography. If not known prior, ideally this is made known to Photoshots before any gallery details are shared with the respective community. Options can be explored to facilitate separate access for such content where a genuine need has been established.
In the event any individual may request the removal of an individual photo, this will be accommodated. In the event any individual may request the removal of a group photo, this will be accommodated where practical based on general consideration to all others, after consultation with the organisation / group concerned. There are various levels of password & gallery protection available. The best approach will be determined in conjunction with each organisation. The outcome will be a balance of privacy, administration workload (either by Photoshots and/or the oganisation in question), which may also have some affect on the cost of goods sold.
NZIPP / AIPA Standard Photographic Terms and Conditions of Engagement will apply for all photographic jobs. These terms can be referenced at the footer at www.photoshots.co.nz. This covers the ability by Tony Stewart or Photoshots to use imagery for the purpose of self promotion, and to provide imagery to each organisation for archival use. In the event images are used for self promotion by Tony Stewart or Photoshots, there will be an honest attempt to minimise any associated identifying details such as names.
Photoshots and Tony Stewart use the NZIPP / AIPA Standard Photographic Terms and Conditions of Engagement for all photographic undertakings. Subsequently Photoshots and Tony Stewart both elect to contract out the 1994 Copyright Act, and neither accepts photographic commissions. Image files are provided to all clients under license. License terms can be viewed within the metadata embedded with all files.
LEGAL
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website, to prevent or investigate possible wrongdoing in connection with the Service, to protect the personal safety of users of the Service or the public, to protect against legal liability.
LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER GDPR (General Data Protection Regulation)
If you are from the European Economic Area (EEA), Photoshots Ltd legal basis for collecting and using the personal information is described in this Privacy Policy and depends on the Personal Data we collect and the specific context in which we collect it.
Photoshots Ltd may process your Personal Data because:
- We need to perform a contract with you
- We need to provide a service to you
- You have given us permission to do so
- The processing is in our legitimate interests and it’s not overridden by your rights
- For payment processing purposes
- To comply with the law
TRANSFER OF DATA
Your information, including Personal Data, may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside New Zealand and choose to provide information to us, please note that we transfer the data, including Personal Data, to New Zealand and process it here.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Photohots Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will knowingly take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
BUSINESS TRANSACTION
If Photoshots Ltd is involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
LINKS
Links on the Photoshots site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of Photoshots only.
CHANGES TO PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on our homepage.